Now Hiring – Explore Open Positions
At BDM CX, we believe people are the driving force behind global business success. Through our Employer of Record (EOR) and outsourcing solutions, we help businesses build talented global workforces while creating exciting career opportunities for professionals worldwide. Explore our current vacancies and take the next step in your career with BDM CX.
B2B Call Centre Sales Consultant
Sales Consultant / Call Centre Agent: Results-driven Sales Consultant with 6-10 years of experience. Extensive experience in outbound cold calling, lead generation, business development and closing sales while consistently exceeding sales targets. Skilled in building strong customer relationships, identifying client needs, and providing tailored solutions in a fast-paced call centre environment.
- Conducted high-volume outbound cold calls to generate new business opportunities.
- Qualified leads and scheduled appointments for the sales team.
- Sold products and services to UK-based customers over the phone.
- Built and maintained long-term relationships with new and existing clients.
- Managed the full sales cycle from prospecting to closing deals.
- Consistently met and exceeded monthly sales targets and KPIs.
- Handled customer enquiries, objections, and complaints professionally.
- Maintained accurate customer records using CRM systems.
- Followed up on leads to maximise conversion rates.
- Worked collaboratively with internal teams to ensure excellent customer service.
- Stayed up to date with product knowledge, market trends, and competitor activity.
- Complied with UK data protection and company policies.
- B2B & B2C Sales
- Cold Calling
- Lead Generation
- Appointment Setting
- Business Development
- Closing Sales
- Customer Relationship Management (CRM)
- Objection Handling
- Negotiation
- Excellent Communication Skills
- Target-Driven Performance
- Time Management
- Call Centre Operations
- Customer Service
- Microsoft Office & CRM Software
- 6- 10 years of successful sales and call centre experience serving the UK market.
- Proven track record of consistently achieving and exceeding sales targets.
- Strong ability to convert cold leads into long-term customers.
- Recognised for excellent customer service, communication, and relationship-building skills.
Cape Town, South Africa
Customer Service Agent
Provide excellent customer support by responding to inquiries, resolving issues and ensuring customer satisfaction.
- Answer customer questions via phone, email, or chat.
- Resolve complaints and provide solutions.
- Maintain accurate customer records.
- Escalate complex issues when needed.
- Follow up to ensure customer satisfaction.
- 3 years of experience in the UK market.
- Strong communication and interpersonal skills.
- Problem-solving abilities.
- Customer-focused attitude.
- Basic computer and CRM skills.
- Ability to multitask and work in a fast-paced environment.
- Teamwork and attention to detail.
In-office, Cape Town South Africa
Web Developer
We are seeking a Web Developer to build and maintain responsive websites and web applications.
- Develop, design and update websites.
- Write clean and efficient code
- Test, troubleshoot and fix issues
- Optimise website performance and security
- Degree in Computer Science or related field.
- Proficiency in HTML, CSS, JavaScript and wordpress.
- Experience with frameworks like React or Vue
- Knowledge of databases and APIs
- Familiarity with Git and responsive design
- Strong problem-solving and communication skills
In-office, Cape Town South Africa
Software Developer
The Software Developer designs, develops, tests, and maintains software applications to support business operations and user requirements.
- Develop software solutions
- Test and fix software issues
- Maintain existing applications
- Collaborate with project teams
- Ensure system performance and security
- Degree in Computer Science or related field.
- Knowledge of programming languages such as Java, Python, or JavaScript.
- Problem-solving and analytical skills.
- Experience with software development tools and frameworks.
In-office, Cape Town South Africa
IT Specialist
The IT Specialist provides technical support, maintains IT systems and ensures the security and efficiency of company technology infrastructure.
- Maintain IT systems and hardware
- Troubleshoot technical issues
- Support staff with IT queries
- Monitor system security
- Manage backups and updates
- Degree or certification in Information Technology.
In-office, Cape Town South Africa
Accountant
The Accountant manages financial records, prepares reports, and ensures compliance with financial regulations and company policies.
- Prepare financial statements
- Manage budgets and forecasts
- Handle tax and compliance matters
- Monitor company finances
- Conduct financial analysis
- Degree in Accounting or Finance.
- Professional accounting qualification preferred.
- Knowledge of accounting standards and tax regulations.
- Strong analytical and reporting skills.
In-office, Cape Town South Africa
Bookkeeper
The Bookkeeper maintains accurate financial records and supports day-to-day accounting operations.
- Record financial transactions
- Process invoices and payments
- Reconcile bank statements
- Maintain payroll records
- Prepare basic financial reports
- Knowledge of bookkeeping and accounting principles.
- Proficiency in accounting software.
- Strong numerical and organizational skills.
- Attention to detail and accuracy.
In-office, Cape Town South Africa
SEO Specialist
The SEO Specialist improves website visibility and search engine rankings through optimization strategies and content improvements.
- Conduct keyword research
- Optimise website content
- Monitor SEO performance
- Carry out technical SEO checks
- Prepare SEO reports
- Experience with SEO tools such as Google Analytics and SEMrush.
- Knowledge of keyword research and link building.
- Understanding of HTML, CMS platforms, and web analytics.
- Strong analytical skills.
In-office, Cape Town South Africa
Marketing Coordinator
The Marketing Coordinator supports marketing campaigns, content creation, and promotional activities to help achieve company marketing goals.
- Assist with marketing campaigns
- Coordinate social media content
- Prepare marketing materials
- Organise promotional activities
- Maintain marketing records
- Degree or diploma in Marketing or Communications.
- Over 2 years of experience
In-office, Cape Town South Africa