Sales Campaign Support
Sales Campaigns Support through Contact Centre Outsourcing
BDM CX delivers targeted sales campaigns to support your business promotions.
Here at BDM CX, we represent all types of clients that hold events for their existing and prospective customers. We have worked with car manufacturers, car dealerships, accountants, solicitors, estate agents, exhibition organisers and more.
Using a professional script tailored specifically to your requirements, our agents will introduce your event, establish interest and confirm attendance.
Event promotion services are ideal for both B2C and B2B, businesses who want to outsource certain aspects of demand generation. BDM CX’s skilled staff can conduct research, increase brand awareness, and most importantly drive appointments.
How our Sales Campaign Support can help your business
Our sales campaign support service provides the following benefits as standard:
01
Professional Scripting
A professional event script, tailored to your individual requirements.
02
Dedicated Agents
Dedicated agents allocated throughout your event campaign to ensure consistency.
03
Lead Generation
In addition to confirmed attendance, leads for future sales are all sent through.
04
Replacement Dates
Estimated replacement dates obtained where immediate sales are not possible.
05
Pre-event Planning
Pre-event planning and support.
06
SMS Campaigns
Complimentary SMS campaign to ‘warm-up’ your customers prior to phone contact.
07
Data Cleansing
Your data records cleansed and enhanced with additional information at no further charge.
08
Portal Access
Access to our portal to view real-time progress.
09
Full Reporting
Upon campaign completion, you’ll receive a comprehensive and transparent report.
Contact Centre Outsourcing FAQ
What is the primary goal of a Sales Support Campaign?
The primary goal of a Sales Support Campaign is to boost sales, improve customer satisfaction, and streamline customer support operations.
Can BDM CX handle both inbound and outbound calls as part of the Sales Support Campaign?
Yes, our Sales Support Campaign covers both inbound and outbound call management to ensure comprehensive customer support.
How does real-time support benefit my business?
Real-time support ensures that customer needs are addressed promptly, enhancing their experience and satisfaction with your business.
What makes BDM CX one of the top call centre outsourcing companies in the UK?
Our expertise, advanced technology, dedicated call centre agents, comprehensive services, and cost-effective solutions with proven results that show a clear return on investment. This sets us apart as a top choice for contact centre outsourcing.
How can I get started with BDM CX's Sales Support Campaign?
Contact our team to discuss your specific needs, and we’ll work with you to create a customised Sales Support Campaign that aligns with your goals and objectives.
Income Generation through professional Call Centre Outsourcing
BDM CX provides income generation through our outbound customer contact solutions which will support your sales plan.
Income generation is a strategic sales business process in all industries served and targeted by outbound marketing efforts. Though the tactics a business uses will vary, the goal is always the same: to draw new prospects to the company so you can sell to them.
BDM CX offers a comprehensive B2B and B2C sales prospecting service using our skilled and experienced sales agents, enabling your business to undertake regular and structured sales calls.
Sales are the lifeblood of any business, but making that sale is difficult without a steady flow of prospects and continuous personal communication with your existing customers.
Call Centre Outsourcing to Drive Income Generation
Our expertly crafted call centre outsourcing solutions can help your business achieve cost-effective income generation, improve customer satisfaction, and enhance customer relationships.
Our Income Generation Solutions include:
Sales Calls
We offer a comprehensive sales prospecting service using our skilled and experienced agents. We secure qualified leads and validated customer appointments for your team, allowing you to concentrate on core business activity.
Lost Sales
BDM CX is an experienced and successful supplier of customer win back campaigns, facilitating companies in multiple different sectors. We have the capabilities and time to contact and nurture not only your existing customer base but lost customers as well, to ensure they are reminded of your business offering and brand. Our agents can make an appointment on your behalf to contact them if there is an opportunity to win them back.
Up-selling
Looking for ways to increase the average transaction value or the amount a customer is willing to spend on a transaction is one way BDM CX can help add to your company’s revenue.
Pipeline Building
We can support your lead generation campaigns by building your pipeline and saving you time and resources. Our skilled agents will gather all the information requested to prospect and qualify your leads. This will allow you to gauge your likely revenue and determine your sales plan.
Income Generation FAQ
What types of call centre services do you offer?
We offer a wide range of call centre services, including inbound and outbound call management, customer support, sales, order processing, and issue resolution.
How can call centre services benefit my business?
Call centre services can elevate customer satisfaction, streamline operations, enhance customer relationships, and proactively address issues, ultimately contributing to business success.
Can you integrate call centre services with our existing systems?
Yes, we can seamlessly integrate our call centre services with your existing systems to ensure a smooth and efficient operation.
How do you ensure data security and compliance with call centre services?
We have robust data security measures in place and strictly adhere to all relevant regulations to ensure data security and compliance.
What sets BDM CX apart from other call centre service providers?
Our years of experience, comprehensive services, focus on customer relationships, efficient data management and cost-effective solutions make us a standout choice for call centre services.
Your Path to Exceptional Outsourced Customer Services Begins Here
Ready to take your customer services to the next level? Contact BDM CX today to explore how our outsourced customer support solutions can benefit your business. Let us help you unlock the potential for exceptional customer experiences, greater customer satisfaction, and lasting customer relationships. With BDM CX, success is just a call away!